01 / The challenge
What needed to change
Present a local cattery in a way that reflected its owner’s vision and gave customers a useful first point of contact.
Historical project · Case-study draft / Local services
Customers should recognise the business they find online.

01 / The challenge
Present a local cattery in a way that reflected its owner’s vision and gave customers a useful first point of contact.
02 / The reasoning
The owner’s published feedback centres on being listened to and understood. That is a useful reminder that the business itself is the source of the story.
03 / Delivered work
A website reflecting the business, shown in the agency’s existing portfolio.
In their words / Ruth’s project experience
“The Big Boy team got my vision, they understood and listened to what I wanted.”